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Technology at JPMorgan - if the technology doesn't work, nobody works.
What could be simpler or more complicated than our technology? Simple, because it's easy to use and hassle-free: complicated, because such simplicity doesn't come easy.
In fact, it comes with a $6 billion price tag. A more worthwhile investment we'd struggle to imagine. For us, technology is much, much more than simply installing a new operating system on everybody's computer every couple of years. Technology is an integral part of what we do. We've made sure that leading edge technology is entwined with each business area. The result? Greater efficiency, improved results and real competitive advantage.
Technology is divided into two distinctive yet related areas: Business Technology and Infrastructure. Business Technology is all about building and designing new business functionality, while Infrastructure is focused on our core operating systems, running the data centres, desktops, networks, mainframes and distributed servers. Both areas are linked by a reputation for innovation that stretches back some 20 years. It's a reputation that we'll expect you to uphold.
One thing our technology is not is purely theoretical. Advanced, complex and innovative, yes, but never abstract or academic. Likewise, we'll expect you to be fascinated by technology (although you don't need an IT degree), but we'll also expect you to have the commercial acumen to see what it means in the greater scheme of things. Of course, that means that you need to understand the intricacies of what we do. Once your initial training's over, you most certainly will.
Technology doesn't exist in a vacuum, and neither will your development. With the support of a dedicated training mentor, you'll soon appreciate the massive scope of our technologies, our innovations, the sheer quality of the work - and the impact you can have, when you want. Specifically, your training will be structured around a strategy of Plan, Build, Operate and Control.
- The Planning phase is all about analysing the needs of the business, managing projects and setting out how our technological resources will meet them.
- Development is the building phase. You could be delivering new projects or enhancing existing applications, whether developed in-house or by working with third-party suppliers.
- Operate is where we support our Production systems. Our support team is involved in the urgent resolution of complex issues which often relate to business-critical systems.
- Control ensures that the systems we use are robust and effective. Control manages vital areas such as data privacy, disaster recovery, and ensuring the smooth running of the firm, whatever contingencies may arise.
Technology Internships
Joining Technology at JPMorgan will place you at the heart of an organisation where fast-changing business priorities and market conditions call for constant innovation and cutting edge technologies. The variety of roles on offer to interns is vast, with numerous opportunities to gain technology experience across all business areas. This creates a very exciting environment in which to launch a career.
We take a significant number of interns from non-technical backgrounds as long as you have an interest in technology and an aptitude for this programme. We also welcome people from mathematical and analytical backgrounds or technical specialists in areas such as infrastructure, software or information architecture, who are interested in design and engineering. Whatever your background, you will develop skills on some of the most advanced systems in the market place and enjoy opportunities to build uniquely broad experiences as you tackle challenges across our business.
We offer a wide range of Technology Internships at JPMorgan. Here are some examples of what you could be doing:
Business Analysts identify and analyse business requirements to shape solutions for our clients. You'll recommend business priorities and provide advice on options, risks and costs versus benefits. You will identify and articulate the client's needs so that the development team can design a solution. Your role may cover tasks such as feasibility studies, design specifications, test analysis, user training and even final implementation.
Desk Aligned Support Analysts support the business critical systems that allow traders to contribute real-time prices to electronic markets. You'll find yourself working with an e-trading application teams, continually managing and monitoring the systems, responding to support calls, carrying out configuration changes and managing a production run-time environment. You'll switch quickly between daily support procedures and the urgent resolution of complex issues under pressure.
Technical Engineers are responsible for troubleshooting problems within the specific infrastructure platform or function you are assigned to. Articulating the business value and impact of technical and non-technical information and escalating issues for resolution. You will provide effective production support including problem identification, ticket documentation and internal client dialogue, whilst working with the Technology Project Managers to deliver projects and process documentation for small-to medium-scale projects.
Application Developers translate business and technical requirements into applications or solutions. In this role you will be liaising with traders and marketers to solve problems, deliver new business projects or enhance existing applications. You are likely to learn the realities of real-time coding in an electronic trading environment or to develop an understanding of the intricacies of developing a pricing system which requires up to 80 inputs to value a complex financial product.
Rapid Application Developers (RAD) use technology to improve business creativity by generating new transaction ideas. You will work closely with clients from across all business areas to develop a broad range of risk management and pricing applications across a variety of systems. In a fast paced and innovative environment, you'll have the opportunity to gain first hand knowledge of financial products, pricing systems and electronic trading environments, rapidly delivering new tactical solutions and enhancing existing applications to meet ever changing business needs. You'll need to have excellent communication and creative skills, and the ability to think on your feet to solve urgent business issues.
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