Beyond Conflict - What's your conflict colour?

This course will run from 10am to 1pm. Attend our afternoon course 'A Guide to Self Perception' from 2pm to 5pm and you'll receive a £50 discount off the total price and a complimentary lunch.

Date: Friday 16th October 2009
Time: 10am to 1pm
Address: womenintechnology offices, 114 Middlesex Street
London, E1 7JH
Cost: £125 + VAT (£143.75)

There are ways to “have a nice conflict” that improves interactions and gets results. Understanding how to manage and read the true motives behind conflict can be good for your IT career. Feel in control of your behaviour choices — both when things are going well and during conflict. This workshop will teach you to go beyond surface behaviour to identify the motivation behind behaviour. It becomes easier to accept a person’s actions when you understand what drives you from within.

Prior to attending the workshop you will be asked to fill in the SDI ®, Strength Deployment Inventory. The SDI ® is a powerful conflict management and relationship-building model and tool. In easy to remember vivid colours, you will learn how differences in relating styles represent individual strengths and how these differences might lead to conflict.

Workshop features include:
• Learning to resolve conflict early by understanding personal conflict style and that of others
• Gaining an understanding of your conflict style
• An opportunity to practice and develop your ability to prevent conflicts
• Understanding the dynamics in interpersonal relationships and what happens in conflict situations
• Practising ways of preventing conflict

This course will be facilitated by Salma Shah:

Salma’s career commenced within the IT industry where her roles were predominately customerfacing including sales, pre- sales support and management. She has worked for organisations such as Oracle, PeopleSoft and Systems Union dealing with IT customers, both from a commercial and technical perspective. She now runs a training and consultancy practise and her training methodology is based on personal knowledge and 15+ years experience of the IT industry. Salma is also a business psychologist with NLP certification and is an accredited coach. Other areas of specialism include the building of high performance teams, executive coaching and mentoring, career development/planning and leadership training. For more information, please go to www.beyondonline.org