1st/2nd Line Support Engineer(MCP/MCSE/MCSA/CCNA) - Wavex has several exciting opportunities for experienced and ambitious 1st/2nd Line Support Engineers to work in a fast-paced and technically challenging environment. Due to the diverse nature of incidents and technology supported, Wavex seeks engineers with a consultative style and a genuine willingness to learn new skills. We seek bright, diligent individuals with excellent communication skills and a good work ethic.
As a dynamic IT services company, Wavex offers a range of services from managed services to individual technical solutions. As the winner of the Sunday Times ‘Best Small Companies to Work for 2009’ and Tech Track 100, we are one of the fastest growing and engaged companies in the UK. We believe in hiring only the best people. We are now looking to recruit 1st/2nd Line Support Engineers who are looking for long term career development, to join our team as we are expanding rapidly.
This is the ideal opportunity for an MCP, MCSE, MCSA or CCNA certified IT support professional to develop their career with a fantastic company.
Not only does this role offer staff incentive schemes and the chance to specialise your skills around new and emerging technologies, but also ample scope for rapid career advancement with the chance to move into more senior positions.
As an you’ll be responsible for providing 1st/2nd line support to the company’s customers, with the option to be based on site as part of our Service Desk Team or Secondment based on rotation, depending on your skill sets and preference. You’ll join a vibrant and active team in a fun working environment and as such, you will need great personable skills, an articulate approach and the ability to fit in.
About Wavex
Wavex is a dynamic IT Outsourcing provider based in the centre of London (Holborn/Covent Garden) with around 85 staff. Wavex currently offers a range of services from managed services to individual technical solutions such as hosting and co-location, infrastructure project management and implementation, VOIP telephony systems, business continuity planning, and hosted on-line data back-up services through to high-level consultancy.
Winner of the Sunday Times Best Small Companies to Work for 2008, Best Companies 1 Star Accreditation 2008, Deloitte Fast 50 awards 2006 & 2007 and Growing Business Customer Excellence Awards. We have experienced rapid growth partly due to the range of unique systems we've developed in-house. We have created a fun working environment, promoting good team working ethos and a flat company structure where everyone has a voice.
Company Benefits
Wavex encourages development of all staff and has a number of staff incentivisation schemes. These include monthly and project related bonuses and a full technical training program. All Service Desk Engineers will receive a funded personalised training plan, to MCSA then MCSE level plus the ability to earn between 10% and 30% in additional bonuses due to monthly performance bonuses. Wavex works with market leading vendors so there is huge opportunity to specialise your skills around new and emerging technologies through hands-on bespoke training programmes.
Wavex offers an extensive benefits package to staff including medical and dental insurance, a company pension scheme, individual travel and training allowances and corporate Gym membership.
Salary: up to £27,000 (depending on experience) including Competitive Basic Salary, plus additional Bonuses, Travel Allowance, Dental and Healthcare, Pension, Accreditation and Training/Accreditation fully subsidised).
