Business Analyst

• Lead the analysis activity on the project, managing other analysts as required, Influence /support solution design and testing activities 
• Analyse and influence the development of the contractual framework of the business partnership. 
• Challenge and influence the development of the proposition in collaboration with the partner organisation to minimise delivery complexity and maximise returns. 
• Lead refinement of the Operational Model for the partnership 
• Drive the analysis, and communicate Business Options to resolve any doubt about the option which delivers the most effective Operational Model for the partnership

• Influence the Partner to define and refine their vision, customer experience and operating model. Define and agree sufficient scope to enable the impact on Vodafone to be determined. 
• Refine the proposition and operating model with internal and external stakeholders at all levels in both businesses. Record a set of requirements agreed and signed off by the partner that define what Vodafone will deliver to the Partner and are aligned with the contract and revenue expectation. 
• Lead the analysis and capture of detailed functional and non-functional requirements from all internal business stakeholders and communicate these in a way that facilitates design, implementation and acceptance 
• Review and sign off requirements produced by internal or external suppliers confirming that they meet the needs of the business and the contract 
• Maintain separation of contractual, joint and internal requirements within DOORS

• Accountable for the definition and agreement of the processes that are needed to operate the partnership. 
• Responsible for the production and agreement of the joint Operations Manual recording the operation processes 
• Lead business process stakeholders to re-engineer or design new joint and internal business processes 
• Drive the design and documentation of the process changes required in the Vodafone organisation

• Influence the project process they are working within; full accountability for managing the analysis work packages. 
• Provide pro-active support to other people in the project team 
• Challenge to ensure delivery of an appropriate solution to the business requirements 
• Be prepared to cover for other team members should the need arise

• Ensure that the business partner is capable of delivering and operating what they must do to make the partnership a success using personal influence and appropriate escalation
• Ensure that all internal stakeholders channels are:
• Bought into the strategy and goals of the project
• Provided with sufficient information and guidance to deliver the business development project.

• Champion and build frameworks to drive out generic requirements to support the ongoing activity of Business Development 
• Pro-actively drive business improvement in Vodafone and the Partner organisation 
• Keep abreast of industry best practice in analysis techniques and demonstrate application within Vodafone and Partner organisation 
• Identify and promote improvements to the business analysis methodology

• Support in-life analysis for operational or new project activity 
• Maintain the Operations Manual 
• Promote learning across partnerships to improve the efficiency and effectiveness of the operation of Business Development and Wholesale.

• Ability to work at all levels within Partner organisations from Board Directors to operational staff without prejudicing Vodafone’s interests 
• Ability to work effectively and influence all levels in Vodafone from Business and Technical Professionals to Senior Manager and Director maintaining the appropriate level of Partner confidentiality 
• Able to coach and manage other analysts within projects and in the BD team

• Build a professional relationship with the partner, instilling confidence in the solution and acting as an ambassador for Vodafone 
• Work independently as the lead Analyst on major projects with the following dimensions

Impacts over 50% of the business functions
requires new business processes
requires organisational change
substantial change to operations and commercial models
High Risk in more at least one dimension (commercial, time, technical, strategic…)

• Operations Model 
• Use Case Analysis 
• Requirements Specification 
• Business Process Design 
• Operations Manual 
• Business Options Paper