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Friday 10th February 2012

Inside Client Representative (Fluent in English,German and French)

IBM is recruiting the best Sales Specialists and hence offering you an exiting sales job at the IBM Telesales Centre in Dublin. You will work towards IBM's whole customer base in Schwitzerland and Austria, selling in IBM's Hardware Division. You will be generating substantial revenue for IBM, but more importantly ensuring that our customers are completely satisfied.

You will be working primarily as a Tele Sales Specialist in a young international IBM team and be responsible for the whole IBM customer base. In order to achieve client’s expected business results and generate substantial revenue for IBM, the Sales Specialist is in authority to identify new opportunities and to close the sale.
The Sales Specialist therefore must have the ability to:

- Plan and execute an effective relationship strategy and maintain effective long-term business relationships at the senior level with key decision makers and influencers;
- Plan and facilitate and/or conduct complex negotiations achieving lasting agreements and commitments;
- Explain the product’s benefits to the customers and overcome their objections;
- Identify and prioritize opportunities and manage a pipeline of opportunities by focusing on e-business;
- Develop solution strategies by engaging in consultative solution selling, involving business partners and influencers as appropriate;
- Establish and maintain relationships with other parts of IBM;
- Develop an effective account plan and manage the revenue, wallet share as well as the customer satisfaction on assigned accounts;
- Commit to and deliver results according to monthly targets/forecasts;

Requirements:

- Sales experience, preferably in an IT related discipline;
- Fluent in German and French and good working knowledge of English;
- Preferably university degree in a business or IT related discipline.
- Good communication skills

IBM benefits:

- Extensive IT and Sales training;
- Competitive salary with substantial commission;
- Educational assistance
- Canteen
- Social Club
- Gym
- Share Purchase Scheme
- Employee Assistance Programme

Required

  • Bachelor's Degree in Information Technology or Business/Management
  • At least 1 year experience in IT
  • English: Fluent
  • German: Fluent
  • French: Fluent

Preferred
  • Certified in IT

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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