Societe Generale Corporate and Investment Bank (SGCIB) is a world leader in over 45 countries employing more than 12,000 people world-wide. SGCIB is the bank of reference for Euro capital markets, Derivative products, and Structured Finance.
Summary
- Situated in the Purchasing Department, taking an active role in providing support to the Purchasing Manager, Asset Manager and Purchasing Administrator.
- In addition to involvement in day to day support, the Trainee will be involved in administrative mini project work.
- Previous project work has included stock room rotation, implementation of new purchase order databases and purchasing procedures
- Appropriate time and training will be supplied where necessary.
Mission
- Taking an active role in providing support to the Purchasing Team
- Ensuring Service Level Agreements for delivery of all IT items
- Ensuring that, in addition to providing a day to day support service, we constantly improve processes and look to take a proactive attitude to the resolution of problems.
Main Areas of Responsibility
- To provide a full audit of all stock rooms and assigned stock areas providing and maintaining the stock control system.
- Feeding back relevant Asset details to the Asset Manager
- To organise ITEC software
- To help the hardware engineer with the disposal of equipment
- To help with the raising of purchase orders
- To perform Call Management duties every morning and respond to User/ITEC Support requests
- To chase Peoplesoft signatories for sign off
- Creation of procedural documentation.
- Completion of assigned project work.
Deliverables
- Day to day support.
- Project work as specified by ITEC management.
Degree of Autonomy & Level of Authority
Accountable to:
Consults and informs:
- Peers
- External suppliers where relevant
Internal & external contacts
- External - Vendors
- Internal - Key users and peers within the ITEC organisation
Critical success factors:
- Provide excellent communication with our clients.
- Taking a proactive role to help improve the support & service provided to our users
CANDIDATE PROFILE Education
Languages
- Fluent English
- Other language skills are not required in this position
Technical skills
- A keen, self-driven interest in computing and a working knowledge of Microsoft Windows and MS Office
General Competencies
- Communication Skills
- Flexibility - Adaptability
- Ability to Work Under Pressure
- Analytical Skills
- Initiative
- Teamwork
Personal abilities
- A willingness to work hard, study and participate in the team
- Flexibility
- Excellent verbal (and written) communication skills
- Client-focused approach
- Excels within team environment
- High level of self motivation
- Proactive & innovative approach
- Analytical troubleshooter
- Ability to follow and document new processes / procedures
