Technical Program Manager:
Job responsibilities
Provide leadership to diverse and talented project teams. Collaborate with clients to understand their business objectives, develop and manage a project plan and ensure successful on-time, on-budget delivery of multiple concurrent large-scale enterprise projects.
Key aspects of the role include:
- Leading multiple concurrent project initiatives from proposal through implementation and client acceptance
- Experience managing, communicating and coordinating a global deployment team
- Manage estimation and negotiation processes ensuring projects are delivered on time, within budget and exceed client expectations.
- Ensure effective and timely communication within the project teams and across the company and the client management teams.
- Oversee on-going project management, resource allocation and project staffing
- Responsible for budgeting, financial reports and billing approval for projects
- Generate and lead new business initiatives within existing client base
- Assist pre-sales efforts by serving as a subject matter expert and providing financial (ROI) and technical competitive analysis.
- Assist in the development of key processes, policy decisions and technical implementations, and service programs
- Capable of developing or identifying best practices and then documenting them.
- Develop and nurture strong client relationships at the executive and director levels; educate and advise clients on industry trends and technologies; attain trusted advisor status to clients.
- Help qualify and develop new business initiatives within existing client base and targeted prospects.
Job responsibilities would include developing project plans, SOWs, and proposal information as well as documenting best practices and creating technical and business white papers. Examples of any published or created documents and project plans would be helpful. Also include any recent engagements where the candidate has been the lead project and/or program manager.
Certifications: desired but not mandatory
Soft Skill Sets required
- Excellent written, verbal and diplomacy skills
- Experience in managing Enterprise solution and/or large IT projects.
- Strong customer-facing presentation and communication skills.
- Ability to quickly establish credibility with CxO to Director level executives, as well as technical professionals.
- Proven ability to document, propose and present comprehensive project plans and recommendations
- Ability to expertly lead and manage diverse, decentralized teams.
- Ability sell services and technology
Technical Skills desired but all not mandatory
- Experience with Data Center planning, design, imlementation, operations, and optimization.
- Experience in managing or implementing complex projects based on diverse datacenter technologies including infrastructure components (SAN, LAN, server), OS software (Windows, Linux, Solaris), Virtualization software (VMware, Xen), application software (Oracle, Weblogic, ERP platforms), and management and automation platforms (Scalent, Openview, Blade Logic).
