Technology Infrastructure Services Area is currently looking for a Senior Exchange Support Specialist EMEA to join the team in London.
ROLE SUMMARY:
- SME for Exchange 2003 - support, maintain current Exchange 2003 platform
- Support for EV 7.5 archive, journaling environment
- Support BlackBerry
- Support Messaging sanitation
- Litigation work / restores
- SME for DR of the Messaging platform
- Support deployment and upgrade of all above platforms
- Escalation (2nd line) for regional Messaging issues
- Support for Antigen
THE ROLE INVOLVES:
- Ensure successful DR Tests
- Up to date DR and BCP Documentation
- Deployment (Exchange, EV, BES..etc)
- Contributions to KPI’s
- Meet Service Delivery (OLA/SLA)
- Support an environment with minimal outages
TO QUALIFY YOU MUST POSSESS:
- 3-4 years Exchange 2003 server support experience.
- In depth Windows 2000/2003 server support experience.
- In depth knowledge of Active Directory.
- Thorough understanding of Exchange disaster recovery using clusters and SAN.
- Experience of supporting Blackberry environments.
- Thorough understanding of Enterprise Vault archiving/Journaling.
- Scripting skills
- 4-5 years working in large Exchange production team in a financial environment.
- Mail migration experience.
- Experience of working on large projects.
- Solid production support experience.
- Excellent documentation skills.
- Excellent communication skills.
- Very organised and presentable.
As one of the world's leading financial services group, Credit Suisse provides its clients with investment banking, private banking and asset management services worldwide. Founded in 1856, Credit Suisse has a long tradition of meeting the complex financial needs of a wide range of clients, offering advisory services, comprehensive solutions and innovative products to companies, institutional clients and high-net-worth private clients globally. The Credit Suisse Group is active in over 50 countries and employs approximately 40,000 people. Further information can be found at www.credit-suisse.com.
Cultural diversity is essential to our success. As such, we employ people from more than 100 countries. Credit Suisse empowers employees to work openly and respectfully with each other and with clients, ultimately striving to deliver superior results while offering initiatives and programs to assist employees achieve a healthy work-life balance.
Credit Suisse is an Equal Opportunity Employer and does not discriminate in its employment decisions on the basis of any protected category.
To the extent permitted or required by applicable law, a candidate who is offered employment will be subject to a criminal record check and other background checks before the appointment is confirmed.
