The Global Practices team (as part of global Services HQ) has responsibility for developing highly skilled global teams that can assist the field and product groups in the early wins and adoption/implementation of Microsoft growth technologies in the enterprise space.
The focus of Microsoft Notes Compete in FY10 and beyond is a comprehensive model which includes product licensing, services sales and delivery support for migration and internal/external partner enablement including MCS and external partners. Landing the Notes Compete Global Practice program in the worldwide geographies requires Solution global practice leadership in each region of the world to develop relationships with management leadership in EPG, MCS and the IW BG. Success also requires working with the Notes Compete Leads in each region, both IW and EPG as well as the EPG acct execs and MCS SE’/Architects.
EMEA represents a significant portion of the worldwide Notes Compete market. Through research the Global Practice has done in various Microsoft systems, we have identified approximately 500 Notes Accounts with Notes seats ranging from 4,000 seats to 100,000 seats. Of these 400 accounts, approximately 250 are in EMEA. Within the 500 accounts, the Notes Compete Global Practice is engaged in approximately 65 accounts, either having discussions, qualifying, developing scope, proposing or engaging in assessments or detailed discovery. Of those 65 accounts, approximately 21 are currently in EMEA.
The Notes Compete Global Practice is looking for a Solutions Architect who has a mix of advanced technology and strategic business acumen. The role requires both broad and deep technology knowledge and the ability to architect enterprise messaging solutions including deployment solutions, management and operations of the Domino Transporter Suite and working knowledge of other partner tools required for advanced co-existence and migration to the Microsoft messaging platform.
Demonstrated ability to engage in senior level technology decision maker discussions related to agility, business value, and Microsoft messaging platform technologies is also a must. Solution Architects are key enablers for other consultants and partner staff. They oversee delivery of the largest, most complex, and most strategic projects for enterprise customers. Solution Architects have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
The Solution Architect helps Microsoft management identify, pursue and close the most strategic Microsoft and partner business development opportunities. To accomplish this, Solution Architects must be effective in fostering executive level relationships. Solutions Architects routinely act as subject matter experts assisting the Microsoft account teams and Services Sales Executives in definition and development of service and/or solution offerings. They maintain extensive product group relationships and drive technical readiness around all products / go-to-markets for the team by mentoring consultants and partner staff and sharing best practices.
Solution Architects are able to deliver articulate and effective strategic presentations to audiences of all sizes. The Solution Architect must have proven experience in positioning, selling and managing projects through the entire project lifecycle. This includes managing messaging migration/infrastructure multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management. This professional would be expected to evaluate a customer’s Domino environment using automated tools and provide estimates as to the overall cost of migrating the current client messaging environment to the Microsoft messaging and infrastructure platforms. The Solutions Architect is also expected to contribute to IP harvesting, development and overall contribution to the practice IP efforts in collaboration with Microsoft Services Lines teams and other groups.
The successful candidate will have a degree in Computer Science or Engineering and/or equivalent work experience. Higher relevant education preferred. Position requires at least 10 years of relevant working experience including expertise in enterprise messaging/infrastructure architecture as well as application deployment and/or distributed system implementation. Qualifications include hands-on experience in several of the following: Microsoft Exchange Server, Domino Server, SMTP Routing, Message Hygiene, Messaging Routing, Desktop and client deployment, integration between Sametime and Office Collaboration Server (OCS).
Frequent International and some US travel (up to 60%) is an integral part of this job, as are high levels of recognition and visibility.
