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Friday 10th September 2010

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Technology Manager - Release Management, Global Product Solutions Technology - VP

Summary of Business Area
A vacancy exists for the manager of the Release Management team within the Global Corporate Commercial and Investment Banking Technology (GCCIBT) team located in Croydon. The successful candidate will be responsible for adapting, developing and implement strategy and processes that the team will then execute to enable the implementation of change to the production environment whilst reducing issues related to change. Ensure that this change is well communicated and accepted by all parties to ensure 'no surprises in production'.

Role Responsibilities
  • Manage multiple releases of multiple applications across the globe.
  • Manage the implementation of multiple portfolios of initiative and application support items into production
  • Manage the test environments of the applications to ensure they are utilised as efficiently as possible
  • Participate in Senior Change Advisory Board, reviewing, questioning, authorising change on weekly and long term basis.
  • Reporting future planned change to Senior partners in both Asia and EMEA
  • Hands on direct line management responsibility for the team of up to 10 associates, performance management, setting team goals and workload management.
  • Drive team to define, implement and execute release strategy improvements to meet the demands for ability to deliver far higher volume of change to the platform with no reduction in stability objectives
  • Drive team to influence developers/testers other wider team members to ensure the needs of release management are considered and met throughout the project lifecycle.
  • Plan resources across multiple project/portfolio initiatives and test only items.
  • Manage multiple conflicting business / technology priorities.

Skill Requirements
  • A solid understanding of the Software Development Lifecycle
  • Previous release management experience
  • Strong and proven associate management experience including management of offshore and remote associates.
  • Strong technical skills on one or more of the following platforms: Mainframe, Unix, Windows, OpenVMS
  • Good knowledge of MS Office products (Word, Excel, PowerPoint, Project, Outlook)
  • Ability to effectively communicate and interact with various stakeholders (e.g., business partners, project manager, technical lead, developers and testing associates who may be based in various geographical locations and timeframes
  • Analyse, Decision Risk/Reward of change activity
  • Influence other change groups to ensure delivery of service partners meets level required by the organisation as a whole
  • Work effectively within a fast-paced environment
  • Adapts quickly to change and prioritises time effectively
  • Strong oral and written communications
  • Manage mix of permanent and contract staff in multiple geographic locations.

Competencies
Strategic Thinking: Strategic vision, Business knowledge, Innovation and Creativity
Business Results: Client relationships, Analytical ability, Execution, Change leadership People Leadership: Talent building, Meritocracy, Team Leadership, Collaboration, Responsible Corporate Citizenship Personal Effectiveness: Communication, decisiveness, Energy and drive, courage, character

Company Info
Bank of America is one of the world's largest financial institutions, serving individual consumers, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 53 million consumer and small business relationships with 6,000 retail banking offices, more than 18,000 ATMs and award-winning online banking with more than 29 million active users.

Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients in more than 150 countries. Bank of America Corporation stock (NYSE: BAC) is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange

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