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UK Taxonomy and Search Lead, Clients & Markets, London

Reference  
139306
Location  
Category  
Type  
Permanent
Salary  
Competitive
Salary Frequency  
Annum

What impact will you make? The Opportunity

 

As an experienced and confident Taxonomy and Search Manager, you will have a critical role in ensuring our people can find the information they need, when they need it, to deliver the impact that matters for their clients. You will be joining at an exciting time in our evolution, with increased cross border working and development of a truly Digital workplace, your skills will be core to achieving our strategy.

 

As an important member of the Digital team you will lead the strategy, development and governance of the UK member firm taxonomy and search including; day to day updates, change management, and continuous improvement across UK and global applications, ensuring compliance with local and global policies, and standards.

 

You must be confident in becoming a trusted advisor, building positive relationships, working with and influencing stakeholders of all grades in a deadline driven and matrix environment. You will work collaboratively across many teams within the UK firm as well as with key stakeholders in other Deloitte member firms.

 

You will be able to understand and be responsive to business requirements, manage expectations, and navigate our complex interconnected landscape, to deliver creative yet pragmatic solutions. You will be comfortable in the detail, whilst focusing on the bigger picture of user experience.

 

Location

 

London.

 

Hours

 

Permanent. Full time.

 

The Clients & Markets Digital team supports an agile working approach, it’s the impact you make that matters; including working from home when arranged in advance with line manager.

 

Responsibilities

 

  • Develop and own the UK taxonomy and search roadmaps to:
    • Establish taxonomy/data lifecycle
    • Optimise data quality and promote best practice
    • Improve data delivery, efficiency and accuracy
    • Ensure content freshness and findability
    • Harness analytics to drive data optimisation
  • Develop strategy and processes for managing taxonomy development and implementation that enable UK and global content management, people, and financial reporting applications.
  • Engage with business stakeholders from finance, talent, industry and business practice areas to evaluate and develop the UK taxonomy, providing an advisory and coordination role.
  • Continually evaluate and remediate issues of non-alignment with the enterprise program standards and improve usability in consuming applications.
  • Support our people directory, ensuring it meets UK needs, and is correctly configured and populated.
  • Develop relationships and partner with local application data managers, IT project teams, program and application management teams, serving as the middle layer between application teams and taxonomy business owners to develop and refine quality processes and documentation to ensure data integrity in consuming applications through:
    • Oversight of search governance including advising internal and external site owners on topics such as navigation, search refiners and tagging optimisation
    • Reviewing error and completion reports
    • Driving search quality reviews
    • Assisting with the development of taxonomy requirements and consumption planning
    • Developing expertise on local and global data flows across integrated applications
  • Educate and promote the benefits and uses of taxonomy and search across the business, including articulation of the business case for investing in developing, implementing and maintaining a strong, responsive taxonomy and search.
  • Grow Deloitte’s reputation in taxonomy and search management with relevant internal and external communities through contributing to points of view, giving presentations at conferences and other speaking engagements – we want to be a leader in the field.

 

Requirements

  • Education: Degree or equivalent experience and expertise in a related discipline such as business administration, information or data management, library & information sciences, etc.        
  • Significant experience establishing, developing and maintaining taxonomies in a global and complex organisation including an understanding of the theoretical principles of taxonomy architecture and experience adapting controlled vocabularies to meet specific organisational or business needs.
  • Office productivity software, including a significant level of experience with Microsoft Excel; experience with taxonomy management software such as Synaptica highly desirable.
  • Experience with multi-system integration.
  • Track record of scoping, set up and running projects in parallel, applying subject matter expertise in a complex, highly matrixed partner organisation with excellent relationship and influencing skills.
  • An attitude of getting things done with a focus on excellent customer service, responsiveness and positive attitude to problems.
  • Strong experience in improving processes, problem solving, requirements gathering, and converting complex information to communicate effectively with business stakeholders.
  • Ability to develop a good understanding of the business and its strategy, and ensure this is conveyed via the taxonomy and search experience – responding clearly to business needs.
  • Excellent analytical skills and attention to detail.
  • Track record of producing and maintaining clear, easy to follow documentation.
  • Experience working within a virtual team environment, overseeing offshore team members and indirect reports.

 

 

You are here: Internal Client Services

 

Internal Client Services (ICS) contributes to the success of Deloitte through six departments: Clients & Markets, Finance & Legal, Human Resources, IT Services, Property & Corporate Services and the Shared Services Organisation. There is no such thing as a ‘typical’ ICS person or job. The work we do is as varied as our people are diverse: administrators, artwork designers, accountants, advisors, audio-visual technicians, business analysts, building surveyors, bilingual secretaries. ICS teams are based across the UK, Switzerland and India, all sharing a common goal of providing outstanding support to Deloitte and its people.

 

About Deloitte

 

Our Purpose & Strategy

To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

 

How will this role make an impact that matters with Deloitte?

This is a business critical role. Put simply without a well-managed and regularly updated Taxonomy and search many of our core systems will fail to deliver. Both are foundational enablers for key Deloitte Applications to leverage content/data efficiently and effectively. They are both core to the user experience and key business tasks. Our Taxonomy is an integral part of accurate Finance Reporting, multi-disciplinary interactions including staffing and talent management and the ability of our people to leverage our knowledge and content (Search).

 

What do we do?

Deloitte offers Global integrated professional services that include Audit & Assurance, Risk Advisory, Tax, Consulting and Financial Advisory. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

 

What do we value?                   

At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service.  We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways. We are proud to have received a Best for All Stages of Motherhood special award in 2016 as a Top Employer for Working Families.

 

Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and registered office at 2 New Street Square, London, EC4A 3BZ. Deloitte LLP is the United Kingdom affiliate of Deloitte NWE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities.

 

Requisition code: 139306