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Network Manager

Reference  
ASL1
Location  
Category  
Type  
Permanent
Salary  
£50,000 - £60,000
Salary Frequency  
Annum

ASL is an independent international school in the heart of London. With close to 1400 students and near to 400 employees, the Network Manager is responsible for designing, implementing, and maintaining the network systems and infrastructure needed to support the academic and operational requirements of the school. You will work as part of a multi-disciplinary team, and your main duties are summarised below.

If you are an experienced Network Administrator with a proven track record of effecting network design and restructuring, we are offering a superb working environment with generous compensation and 32 days of annual leave, plus extra school closure days and bank holidays! We value growth and believe in investing in our employees. To top that, we offer free lunch!

Summary of Major Responsibilities

  • Support ASL’s mission to develop the intellect and character of each student by providing an outstanding American education with a global perspective, by enhancing the quality of ICT services
  • Respond to requests for support from faculty, staff and students in person, email or phone call within the department’s Service Level Agreement (SLA)
  • Design, configure, and maintain scalable, enterprise network infrastructure
  • Manage, configure, update, maintain, and troubleshoot both standalone and servers within a virtualized environment
  • Manage, configure, update, maintain, and troubleshoot VOIP telephony systems
  • Manage, configure, update, maintain, and troubleshoot Windows Active Directory platform and services
  • Manage, configure, update, maintain, and troubleshoot network related hardware including HP switches and Cisco firewall
  • Manage, configure, update, maintain, and troubleshoot systems backups (onsite and offsite)
  • Collaborate with Systems Administrator to configure, update, maintain and troubleshoot wifi infrastructure
  • Coordinate upgrades, maintenance, and troubleshooting of network systems
  • Perform proactive duties on systems, including patch management, security and software upgrades
  • Regularly review of system logs in order to identify and resolve any system, application or security issues; maintain changelogs and risk assessment documentation
  • Develop and maintain installation and configuration procedures
  • Escalate and track issues to appropriate internal or external resources and vendors, as needed
  • Work closely with Systems Administrator, ICT Manager and Trainer and Databases Manager
  • Research, develop, and recommend solutions for school’s strategic IT infrastructure and end-user needs
  • Stay current with emerging technologies, engage in professional development, training workshops, whole-school initiatives etc germane with the scope of the role and wider school aims and objectives
  • Any other duties as are within the scope, spirit and purpose of the job as requested by the supervisor

Essential qualifications/experience:

  • Excellent communication abilities, along with a confident and caring approach to helping others
  • Ability to work independently, collaboratively and to successfully manage multiple priorities
  • Completed, advanced degree in network administration or comparable qualification
  • Administrative knowledge of Microsoft OS including Windows 2012 Server
  • An in-depth knowledge of LAN/WAN, TCP/IP, routing, firewalls, Google Apps/G Suite.
  • Experience in programming scripts and applications that support role
  • Experience in network management
  • Strong technical and networking troubleshooting skills
  • Excellent organizational and interpersonal skills in order to work with a range of end users within a busy environment.
  • Flexible, detail-oriented, self-driven
  • A proven commitment to the safeguarding and welfare of children

Desirable qualifications/experience:

  • Experience with IT helpdesk support and user training
  • Knowledge of school communities/programs
  • G Suite Administrator certification
  • Ability to articulate technical information to non-technical audiences

This position description is current at the date shown but following consultation may be changed to reflect or anticipate changes in the role that are commensurate with the job title and salary.

The American School in London is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. Safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed. A disclosure from the Disclosure and Barring Service will be requested for all successful applicants.    

Diversity and equality of opportunity are cornerstone values of The American School in London.