The Art of Influencing - It's not about you, it's about them!
During the session we will cover:
- What is your psychological type?
- Understanding your own style and how it differs from that of others
- Recognising other personalities
- Putting yourself in the "shoes" of others
- Presenting to and influencing your polar opposite
- Learning how to tailor your communication to the receiver - using their preferred "language"
- How to read someone in a short conversation?
- Understanding how others make decisions
- Negotiating to Win-Win
Feedback from attendees:
"Very engaging."
"A really good and useful course."
"The material was precise and covered the essential areas of influencing and negotiating."
This session was led by Salma Shah.